Frequently Asked Questions
Everything you need to know about your premium NÜOBELL equipment.
How do NÜOBELL adjustable dumbbells work?
NÜOBELL utilizes a patented twist-handle mechanism. By simply rotating the handle while the dumbbell is in the cradle, you can select your desired weight increment instantly.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Depending on your location, standard ground shipping usually takes between 5 to 10 business days for delivery.
Do you offer a warranty on your products?
Yes, all authentic NÜOBELL products come with a 2-year manufacturer's warranty covering functional defects in materials and workmanship under normal home use.
Can I return my order if I am not satisfied?
We offer a 30-day return policy. Items must be in their original packaging and in like-new condition. Please note that customers are responsible for return shipping costs for heavy equipment.
Are the weight plates made of steel or plastic?
NÜOBELL weight plates are constructed from high-quality machined steel with a durable coating, ensuring a slim profile and a traditional barbell feel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through partners like Affirm or Klarna.